7c7788 Privacy Policy

1 Information We Collect

7c7788 collects personal data from players in Bangladesh through a number of channels, including account registration, identity verification, payment processing, platform usage, and communications with our support team. The categories of personal data we collect are described in detail below.

1.1 Registration Data

When you create a 7c7788 account, we collect the following information:

• Full legal name (as it appears on your government-issued identification document)
• Date of birth (used to verify that you are at least 18 years of age)
• Residential address, including city (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, or other)
• Email address
• Mobile phone number (used for account verification and two-factor authentication)
• Username and encrypted password

1.2 Identity Verification (KYC) Data

To comply with Know Your Customer (KYC) and anti-money-laundering obligations, 7c7788 may request the following documents at any point during your account lifecycle:

• A copy of a valid government-issued photo identification document (national identity card or passport)
• Proof of residential address (a recent utility bill, bank statement, or government letter dated within the last three months)
• Proof of ownership of the payment method used for deposits (a screenshot or statement from bKash, Nagad, Rocket, or Upay confirming the account is registered in your name)

1.3 Payment and Transaction Data

When you make a deposit or request a withdrawal, 7c7788 records the following transactional information:

• Payment method type (bKash, Nagad, Rocket, or Upay)
• Mobile financial service account number (partially masked for display purposes)
• Transaction amounts in BDT (Bangladeshi Taka)
• Transaction timestamps (Bangladesh Standard Time, BST, UTC+6)
• Transaction reference numbers and status

7c7788 does not store full card numbers or full mobile wallet credentials. Payment processing is handled through our payment service partners, who operate under their own security and compliance frameworks.

1.4 Technical and Usage Data

When you access the 7c7788 platform, our servers automatically record certain technical information, including:

• IP address and approximate geolocation (country and city level)
• Device type, operating system, and browser version
• Pages visited, features accessed, and session duration
• Referring URL (the website or link that directed you to 7c7788)
• Game activity logs (game titles played, bet amounts, session start and end times)

1.5 Communications Data

When you contact the 7c7788 support team via Live Chat, email ([email protected]), or WhatsApp, we retain a record of the communication, including the content of your messages and any information you voluntarily provide during the interaction. This data is used to resolve your query and to improve the quality of our support services.

2 How We Use Your Data

7c7788 processes personal data only for specified, explicit, and legitimate purposes. We do not use your data in any manner that is incompatible with the purposes for which it was originally collected. The table below summarises the primary purposes for which 7c7788 processes personal data and the legal basis for each:

Marketing Communications

7c7788 will only send you promotional communications — including information about bonuses, cricket betting promotions, BPL and IPL special offers, and new game releases — if you have explicitly opted in to receive such communications during registration or through your account settings. You may withdraw consent at any time by updating your communication preferences within your account dashboard or by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of any processing that occurred prior to the withdrawal.

3 Data Sharing & Disclosure

7c7788 does not sell, rent, or trade your personal data to any third party. We may, however, share your personal data with the categories of third parties described below, and only to the extent necessary for the specified purpose.

3.1 Payment Service Providers

To process deposits and withdrawals in BDT, 7c7788 shares transaction-relevant data with our licensed payment service partners, including bKash, Nagad, Rocket, and Upay. These providers receive only the information necessary to process the specific transaction and are contractually obligated to handle your data securely and in accordance with applicable data protection standards.

3.2 Game Studio Partners

Games on the 7c7788 platform are provided by licensed third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game provided by one of these studios, limited technical data (such as a session identifier and bet amounts) may be transmitted to the studio's game servers to facilitate gameplay. These studios do not receive your name, contact details, or payment information.

3.3 Legal and Regulatory Authorities

7c7788 may be required to disclose your personal data to law enforcement agencies, regulatory authorities, or courts of competent jurisdiction where such disclosure is required by applicable law, court order, or lawful regulatory request. In such cases, 7c7788 will disclose only the minimum information required to comply with the legal obligation and will, where legally permissible, notify you of such a disclosure.

3.4 Fraud Prevention and Security Services

7c7788 may share limited technical and account data with specialist fraud prevention and cybersecurity service providers for the purpose of detecting, investigating, and preventing fraudulent activity, money laundering, and account takeover attempts. These providers are contractually bound to process data solely for fraud prevention purposes.

3.5 Platform Technology Providers

7c7788 uses a number of cloud hosting, data storage, and platform infrastructure providers to operate the 7c7788.net website and associated services. These providers may process personal data on our behalf as data processors, and are bound by data processing agreements that require them to implement appropriate technical and organisational security measures.

4 Cookies & Tracking Technologies

7c7788 uses cookies and similar browser-based technologies on the 7c7788.net website. A cookie is a small text file placed on your device by a web server when you visit a website. Cookies allow the website to recognise your device on subsequent visits and to maintain certain session-related information between page loads.

Types of Cookies Used by 7c7788

Managing Cookies

You can control and manage cookies through your browser settings. Most modern browsers allow you to view, delete, and block cookies on a per-site or global basis. Please be aware that disabling essential or fraud prevention cookies may prevent you from logging into your 7c7788 account or using certain platform features. Instructions for managing cookies in common browsers are available through the browser's own help documentation.

7c7788 does not use any cross-site advertising cookies, third-party tracking pixels, or social media integration cookies that would allow external platforms to track your activity on 7c7788.net.

5 Data Security & Storage

7c7788 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:

• Transport Layer Security (TLS): All data transmitted between your device and 7c7788 servers is encrypted using TLS 1.2 or higher, providing 256-bit encryption in transit.
• Password Hashing: Account passwords are never stored in plain text. Passwords are hashed using a modern cryptographic hashing algorithm with per-user salting before being stored in our database.
• Access Controls: Access to personal data within 7c7788's internal systems is restricted on a strict need-to-know basis. Only employees whose job function requires access to specific categories of personal data are granted that access, and all internal access is logged and audited.
• Two-Factor Authentication (2FA): 7c7788 offers two-factor authentication for player accounts as an additional layer of login security. Players are strongly encouraged to enable 2FA from their account security settings.
• Data Centre Security: Personal data is stored in secure data centre facilities that implement physical access controls, environmental monitoring, and redundant infrastructure to prevent data loss.
• Regular Security Assessments: 7c7788 conducts periodic internal security reviews and vulnerability assessments of its platform infrastructure to identify and remediate potential security weaknesses.

Data Breach Response

In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, 7c7788 will take immediate steps to contain the breach, assess its scope and impact, and notify affected players without undue delay. Notification will be provided via the email address registered to your 7c7788 account and will include a description of the breach, the categories of data affected, the likely consequences, and the steps 7c7788 is taking to address the situation.

6 Data Retention

7c7788 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The retention periods applicable to the main categories of personal data held by 7c7788 are described below.

Once the applicable retention period has expired, personal data will be securely deleted or anonymised in a manner that prevents its reconstruction. Where data cannot be immediately deleted due to technical constraints, it will be securely isolated from active processing systems until deletion can be completed.

7 Your Privacy Rights

As a 7c7788 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the 7c7788 support team as described in Section 8 of this Privacy Policy.

Right of Access

You have the right to request a copy of the personal data that 7c7788 holds about you. We will provide this information in a structured, commonly used, and machine-readable format within 30 days of receiving a valid request. We may ask you to verify your identity before processing an access request to ensure we are disclosing data to the correct individual.

Right to Rectification

If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details directly from within your 7c7788 account dashboard. For changes to identity-critical fields such as your legal name or date of birth, you will be required to provide supporting documentation.

Right to Erasure

You may request the deletion of your personal data in certain circumstances — for example, if the data is no longer necessary for the purpose for which it was collected, or if you withdraw consent and there is no other legal basis for continued processing. Please note that 7c7788 may be unable to fulfil an erasure request in full where the data must be retained to comply with legal or regulatory obligations, such as anti-money-laundering record-keeping requirements described in Section 6.

Right to Restrict Processing

In certain circumstances — such as where you contest the accuracy of data we hold, or where processing is unlawful but you prefer restriction over deletion — you may request that 7c7788 restrict the processing of your personal data. During a restriction period, 7c7788 will continue to store the data but will not actively process it for any other purpose without your consent.

Right to Data Portability

Where processing is based on your consent or on the performance of a contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller. Contact us at [email protected] to submit a data portability request.

Right to Object

You have the right to object at any time to the processing of your personal data where that processing is based on 7c7788's legitimate interests. If you object, 7c7788 will cease processing your data for that purpose unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms. You may also object at any time to processing for direct marketing purposes, and 7c7788 will cease such processing immediately upon receipt of a valid objection.

8 Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights described in Section 7, or have a concern about the way in which 7c7788 has handled your personal data, please contact the 7c7788 Data Privacy team using the contact details below.

Contact Details

Email: [email protected]
Live Chat: Available 24 hours a day, 7 days a week via the 7c7788 platform
WhatsApp Support: Available 09:00–23:00 BST (UTC+6) daily
Email Response Time: 2–6 hours during Bangladesh Standard Time business hours

Updates to This Privacy Policy

7c7788 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, new legal or regulatory requirements, or improvements to the platform. Any material changes to this Privacy Policy will be communicated to registered players via email to the address associated with their 7c7788 account, and the updated policy will be published on this page with a revised effective date. Your continued use of the 7c7788 platform after the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

We encourage you to review this Privacy Policy periodically and to contact us if you have any questions or concerns. Your privacy matters to us, and we are committed to handling your personal data with care, transparency, and respect at every stage of your 7c7788 experience.